On this page
In short#
You are a consumer when you subscribe an app to a product and call it through the gateway. The subscription belongs to you or to your organisation, the key belongs to an app, and each app belongs to one environment: Sandbox (the portal calls it Testing) or Production. These guides follow the order you meet things in.
The guides#
Start here if you are new, in this order:
- From sign-up to your first call: one path from the sign-up form to a response from a product.
- Your account, your organisation and its members: the profile, KYC and KYB, departments, invitations and roles.
- Create an app and manage its keys: where the key is, how to add a second one and remove the first.
- Sandbox and Production: which key and which gateway address belong to which environment.
- Subscribe an app to a product: platform plans, product plans, approvals, renewal and cancellation.
- Pay and read your invoices: the card payment, saved cards and what the billing screens show.
- Quotas and usage: the quotas that stop a call, and where to see usage.
- Try an endpoint in the playground: send a request from the product page.
- Errors, status codes and retries: what the gateway answers and when to try again.
- Events and notifications: what you are told, and how.
- Get help and open a ticket
Related#
- Authentication: the headers a call carries.
- Glossary: the terms these guides use, in English and Arabic.
Updated 2026-10-20