AI API Adapter: Connecting systems across formats

An existing service does not always need to be rebuilt completely to join a modern digital experience.

Many organizations run systems created at different times with different exchange formats. When they build a new product, adapting these systems can repeatedly burden development teams. API360 AI API Adapter offers a path to adapt services and transform integration formats between older and newer systems.

Where is it useful?

The need arises when a new digital channel expects a request format or structure different from an existing system, or when a service must appear in a unified experience. The adapter aims to reduce manual work in understanding differences and designing the connection, while technical teams retain responsibility for reviewing and testing the result.

Transformation within a wider journey

Successful integration requires more than compatible formats. It also depends on data quality, access security, error handling, and monitoring after launch. Each use case should therefore be assessed against its technical requirements before adopting a transformation path.

The goal is to help teams make use of existing services while developing new digital experiences through steps they can understand and review.